Monday, July 18, 2011

Student $avings With Microsoft Office Home and Student 2011

           I can’t believe the polite attitudes I was greeted by when I called the Microsoft Office customer service line.  Who would have thought that someone would just sit with me and take the time to deal with my issue for hours without getting tired of working with me on a one on one basis?
It all happened when I went to Staples the other day.   I’ve been so tempted to get a newer version of Microsoft word so that when it comes down to completing papers and assignments for school, I would not come across issues like my free trial has expired or I cannot open this version that was saved on my junk drive in the version that I had stored on my desktop. I also appreciated the fact that with Office 2010, you can save your files as a PDF.  That is such a cool feature and I love it. It comes in handy when teachers post assignments on Blackboard and students are forced to submit completed assignments via Internet; especially since everybody uses a different format of program or even computer type. PDF is standard.  Plus the updated ribbon is also a great feature. And so, I purchased the latest version of Microsoft 2010 Office Home and Student which includes Word, Powerpoint and Excel.
I got excited when I noticed a wall of coupons on the side of the service desk that was for a free download of Access, Outlook and Publisher with any student purchase of Office.  For one, I recently started learning how to use Access and I love it. I think it is such a cool program and I plan to master it someday.  Publisher is a very good program and I also like Outlook since it is a program I am already familiar with, I thought it would be pretty cool to have to use anytime I wanted to. 
I came home and after I uploaded my Office products, I went to the website to get my free downloads, but for some reason, it would not work.  Have you ever tried, tried, and tried again only to fall on your face without any positive solutions. I had followed all the instructions. I even received an email confirming my actions. But for some reason, to download my free products, I couldn’t. I was determined to be able to use Access to create my own databases. I’ve seen it done and got so impressed that I took a training course on it, but with experience comes strength; and that is exactly what I need. So I called.
How cool was it to get a rep, who sat and worked with me until the issue was resolved without getting an attitude or even putting me on hold. She just listened to my concerns, tried to figure things out and fixed it. I finally got it to download after about four or five hours on the phone with her. It was incredible to me that she dedicated her time to me and I truly appreciate good service like that. But not only that, I truly appreciate the free downloads that Microsoft has provided for me for not only buying the product but for being an active student.  
Are you a student interested in purchasing Microsoft Office and Student 2011? If so, you are in for a treat. If you purchase Microsoft Home and Student 2010 from now to September 25, 2011, you qualify for a free upgrade which includes Microsoft Access, Office and Publisher. It works by first downloading the original purchase and then accessing the website when you can get your three free products. It’s a pretty cool deal because the Microsoft Office Professional which includes these products runs for over $250 sometimes. To actually get anything free is pretty cool for us students. Visit to order your Microsoft Product today. Good luck in your classes. I know I am eager to finish someday soon and am hoping I excel. I hope you do to.

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